SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@ahoydesigns.co.uk

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WORDPRESS and WOOCOMMERCE

Our store is powered by WordPress and WooCommerce, which provide the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WordPress’ and WooCommerce’s secure data storage and databases. Your information is kept on secure servers behind a firewall.

Payment:
When you make a purchase, payment information is processed securely through our chosen payment gateways (such as PayPal, Stripe, or other providers we may use). WooCommerce itself does not store your full credit card details. Instead, your payment data is encrypted and handled directly by the payment processor in line with the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is retained only as long as is necessary to complete your order. After completion, your payment details are not stored by us.

All direct payment gateways adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. These requirements help ensure the secure handling of credit card information.

For more details, you can also review:

• WooCommerce’s Privacy Policy

• WordPress.org Privacy Policy

• The privacy policies of your chosen payment provider (e.g. Stripe or PayPal).

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Our website uses cookies to improve your browsing experience and to support the functionality of our online store. Cookies are small files stored on your device that allow us to remember your preferences, keep your cart active, and analyse how our site is used.

Here is a list of some of the cookies we use. We’ve listed them here so you can decide if you want to opt out of cookies or not (please note that disabling certain cookies may affect your shopping experience):

• woocommerce_cart_hash – Helps WooCommerce determine when cart contents/data changes.

• woocommerce_items_in_cart – Helps WooCommerce know when the cart data changes.

• wp_woocommerce_session_ – Contains a unique code for each customer so WooCommerce can find cart data in the database for each session.

• wordpress_logged_in_ – Used to identify logged-in users.

• wordpress_sec_ – Helps keep you logged in securely.

• wp-settings- – Stores user settings for customised views of the admin and/or site interface.

• wp-settings-time- – Records the time settings were set.

In addition to WooCommerce cookies, we may also use third-party cookies for:

• Analytics (e.g. Google Analytics) – To understand how visitors use our site and improve performance.

• Advertising/retargeting (e.g. Facebook Pixel, Google Ads) – To deliver relevant adverts.

• Payment providers (e.g. PayPal, Stripe) – To process secure payments.

You can control and manage cookies through your browser settings, and you can choose to clear or block them at any time.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@ahoydesigns.co.uk.